Usually between 1 and 4 weeks, but it depends on your location, tank size, and colour choice. We’ll give you an estimated delivery date when we receive your order. Current lead times are available on each of the rainwater tank product pages.

Our tanks are delivered on a truck and unloaded either by dropping them onto their base off the side of the truck, or rolling them off the back of the truck, depending on the site.

No, we don’t use a crane. The 25,000L tank does have lifting points however and can be lifted into place if you have an excavator or similar on site.

The driver can drop the tank off on the base by himself if the site is suitable. If you’re tipping and rolling it into place, we recommend you have the following number of people to assist.

• 3 people for a 25,000L tank
• 2 people for a 10,000L tank
• 1 person for a 5,000L
• For slimline tanks, you’ll need at least 3 people due to their shape and handling requirements.

At a minimum, we recommend a compacted, level base of crusher dust. The most important thing is to make sure there’s no chance of erosion underneath, as this can cause the tank to move over time and potentially damage it.

No, we don’t install. You’ll need to organise a plumber or installer to position the tank and connect everything up once the tank has been delivered.

No, all of our plastic is food-grade and water-safe — completely free from BPA, lead, or any other nasties.

All of our tanks are rotationally moulded in one piece right here in our Toowoomba factory. This process makes them strong, seamless, and built to last.

Yes, you can bury it up to a quarter of the wall height without voiding your warranty. The area excavated should be backfilled with crusher dust or sand.

We deliver Monday to Friday during business hours. We can’t guarantee an exact day as it depends on when we have a truck in your area, but we’ll always keep you updated and give you notice.

Yes! On round tanks, you can choose where to put your tap and overflow fittings. Most people place the tap below the inlet and the overflow on the opposite side to direct excess water away from the house or shed, but it’s up to you where they get fitted.

It really depends on your roof catchment area how much room you have, and how you plan to use the water. 1 square metre of roof collects about 1 litre of water for every 1mm of rain. If it is your primary water source, the number of people in your house is another important factor.

In theory, darker colours do absorb more heat. But with 25,000L of water, it would take a lot of energy (and a lot of sunshine) to noticeably increase the temperature. You might see a small difference near the surface, but overall, the water stays cool.